Who says direct mail and email are an “either-or” proposition? These channels don’t have to be competitors. They can complement and enhance the value of each other instead!

Your customer communications, whether print, email, or mobile, are the face of your business. If your conversation isn’t meaningful, your products never get noticed. That’s why customer-centricity (or making the customer central to every interaction) is critical to your success. Here are five steps to making sure that every communication is customer-centric...

Do you already have a direct mail provider? Is your mail provider a in-house printer, or are you using a third party mail service that takes additional time to process your mailings? Have you been working with the same company for years and think, “Things are going just fine, why make a change?” If you are happy with your current provider, great!