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Choosing Your Direct Mail Provider

Do you already have a direct mail provider? Is your mail provider a in-house printer, or are you using a third party mail service that takes additional time to process your mailings? Have you been working with the same company for years and think, “Things are going just fine, why make a change?” If you are happy with your current provider, great!

Whether you’ve been in direct mail for years or you’re just getting started, here are five things you should expect from your direct mail provider, even if you’ve been working with them for years.

  1. Lowest possible postage.Most direct mail houses help you get discounts on your mail, but not every direct mail house is certified to get the lowest possible discounts based on volume, drop-shipping, and mail design. That’s where a “best in class” provider comes in. Best-in-class providers can offer all discounts for which you qualify and have the knowledge, technology, and experience to help you capitalize on them.
  2. Expert mail consultation and design. Saving money also means avoiding unnecessary costs. Best-in-class mail providers look for problems that might delay your mail or result in unexpected surcharges. For example, are the indicia placed correctly? Are the folds placed so that the return address falls into the right place?
  3. Sophisticated data management.Best-in-class direct mail providers can help you save money by managing your mailing list to remove duplicates, stay up to date with address changes, and fix noncompliance issues. They offer mail tracking so that you know where your mail is in the postal stream and the exact day each piece hits.
  4. Expert campaign development.No matter whom you work with, you want the best results. Best-in-class mail providers help you identify what your ideal prospect looks like, expand your database to get to know your customers, and can help you use this information to design highly targeted mailings.
  5. Detailed tracking and reporting. The more tracking and reporting data you have, the more you can plan your timing around other aspects of the campaign. For example, once delivery of your mail has been confirmed, your salespeople can start making calls immediately. You can also time follow-up emails and reminders, and if you know that mail takes longer in specific ZIP Codes, you can optimize your mail drops to ensure that you hit your target windows.

Working with a qualified direct mail provider is more than making sure your mail is delivered on time. It means working with someone with in-depth knowledge of the postal regulations and with deep data, mail design, and consultation expertise.

Print Still Works, direct mail can be personal and relevant if you have the right data.